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Testimonial by: Sally Cashion

Consumer review of T-Mobile Wireless

Pros: very positive experiences with customer service, easy bill to read and pay, great reception, great plans, and great pricing
Cons: I honestly can't think of any

Hi, My name is Sally and I have used T-mobile now for over 6 years, I use to be a Cingular Customer, when AT&T took over, I kept getting dropped calls so I decided to switch to T-Mobile. I live in Sedona, AZ and I travel often to Virginia, California, and Kansas, and all my calls are clear and crisp. One of the annoyances with AT&T was that I could not use the service at home. But with T-Mobile, I activated a wifi hybrid cell phone, click here to learn more. My husband and I are on the 700 minute plan, and last month we went over and was about to be billed $250. Let me tell you, of all the customer service reps I have dealt with, T-Mobile is outstanding. The rep was friendly and cheerful, a rarity these days with every one so scared that they are about to be laid off. The rep suggested I buy a T-Mobile at home router with a wifi hybrid Samsung Katalyst SGH-t739. My husband had to refund a few T-Mobile phones to the manufacturer and T-mobile was very accommodating. In fact they always go the extra mile. I would heartily recommend you to go with T-Mobile.

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